Nestlé Professional Solutions Launches a New Website Experience with Faster, Intuitive Design
A redesigned interface streamlines ordering, reinforcing the Nestlé Professional Solutions commitment to providing digital tools centered around customers’ needs
Media Contact: Jennifer Rubin - Jennifer.Rubin@us.nestle.com
SOLON, Ohio (April 22, 2026) - Nestlé Professional Solutions (NPS) has introduced a newly updated website experience designed to make it quicker and easier for operators to browse and order the coffee and tea products they rely on. These enhancements were developed in direct response to customer feedback, reflecting how operators use the site every day where greater speed, simplicity, and reliability are needed. The improvements are part of NPS’s ongoing commitment to creating easy-to-use, helpful digital tools built with its customers in mind.
One of the biggest upgrades is an improved search experience. As users' type, the site now suggests results in real time, helping guide them to the right products quickly and with less frustration. This feature was a direct response to customer input around making product discovery intuitive and efficient.
The refreshed homepage features a cleaner, modern design that makes it straightforward to navigate and access the most-used areas of the site. With a more intuitive layout, customers can find the right products with greater efficiency, helping save time and place more accurate orders that better support their business.
“We want to make things as seamless as possible for our customers,” said Melissa Henshaw, President, Nestle Professional Solutions. “By listening closely to user feedback, we identified key areas where we could remove friction and improve the overall experience. These updates are all about helping operators spend less time searching, and more time focusing on what matters most, running their business.”
Customers will also notice improved load times and a smoother experience on mobile devices, making it a more instinctive way to browse and order whether they are at a desk or on the go.
What this means for customers:
- An overall cleaner, simpler-to-use website
- Faster ways to find products and place orders
- Helpful search suggestions that save time
- A revised, step-by-step checkout experience with progress tracking
- Smart product recommendations in the cart
- Easier access to “Add to Cart” for quicker ordering
- Clear, color-coded order status updates
- Improved page loading and mobile performance
By focusing on usability and performance, and grounding updates in real customer feedback, NPS continues to strengthen its digital ecosystem, empowering operators with tools that increase productivity and simplify their workflow.
For more information about Nestlé Professional Solutions and its latest digital enhancements, visit https://www.nestleprofessional.us/.
About Nestlé Professional Solutions
Nestlé Professional Solutions is committed to providing the finest ingredients, operational knowledge, and uncompromised support to foodservice operations. Nestlé Professional Solutions is in the business of helping businesses succeed with great-tasting food and beverage products to meet the needs of operators and out-of-home consumers. From MINOR’S®, Stouffer’s®, and Chef-mate® to Coffee mate® and Starbucks®, Nestlé Professional Solutions has the brands consumers love. Nestlé Professional Solutions is part of Nestlé S.A. in Vevey, Switzerland, the world’s largest food company. For more foodservice product news and information, visit www.nestleprofessional.com.