Privacy Policy

Nestlé Professional Privacy Policy - Effective: April 5, 2012 Last Updated: March 2, 2020


Thank you for visiting Nestlé, a U.S. business-to-business web site. This privacy policy tells you how Nestlé Professional uses and shares business information collected at this site and any other web site or mobile app that displays this privacy policy. 


Please read this privacy policy before using the site or submitting any information.


By using the site, you are accepting the practices described in this privacy policy. You are encouraged to review the privacy policy whenever you visit the site to make sure that you understand how any business information you provide will be used and shared.


Note, the privacy practices set forth in this privacy policy are for this web site only. Other Nestlé web sites may have different practices. When you visit other Nestlé sites, please review the privacy policies posted at those sites.

What Information We Collect and How We Use It


  • Information You Provide: We collect business information, like business name, postal address, e-mail address, line of business classification, etc., when you choose to share that information with us. The information you provide is used to fulfill your specific request, such as your request to become a member of a loyalty program, sign up for our emails, newsletters, or promotions, or register via printed or digital forms.
    • Information Automatically Collected: We also collect information from you passively, such as information about your browser and how you use and interact with the site over time. For example, we use tracking tools like browser cookies and web beacons on our websites and in emails that we send to you. Cookies and other tracking technology are useful for gathering information such as browser type and operating system, tracking the number of visitors to the site, and understanding how visitors use the site. Further, cookies can also help customize the site for visitors. We use this information to review the usage and operations of our site, develop and improve products and services, and to enhance your experiences on the site and across the internet by providing you with customized content and other offers. We may have third parties collect information using these technologies.
    • Information from Other Sources: We get information about you from other sources. For example, our affiliates and business partners may give us information about you. We may receive information from companies who compile information about shoppers and their preferences, as well as from social media platforms. We may also receive information about your interactions with our ads on third-party sites.
    • Personalization. As we disclose at the point of collection we may use the information we collect from and about you to analyze your preferences and habits, to anticipate your needs based on our analysis, to improve and personalize your experience on our websites and apps, to ensure that content from our websites/apps is optimized for you and for your computer or device, to provide you with targeted advertising and content, and to allow you to participate in interactive features. For example, we remember your login ID/email address or screen name so that you can quickly login the next time you visit our site or so that you can easily retrieve the items you previously placed in your shopping cart. We also show you specific Nestlé content or promotions that are tailored to your interests. 


How We Disclose Your Information


Except for the limited instances noted below, we do not share personally identifiable business information collected at this site with third parties. The exceptions are:


  • Service Providers: We share your information with our partner agencies who assist us in administering the site and various programs and promotions. They can only use the information to administer our site and programs and promotions. These agencies are bound to keep your information private and secure
    • With Consent: With your understanding and approval, we may provide your information to a Nestlé distributor or other third party.
    • Co-Branded Offerings: From time to time we may run a joint promotion on this site with another company or organization. You will always be advised if another company is also collecting information, and you will always be able to access that company's privacy policy.
    • Legal Matters; Safety: We may also disclose business information if we are required to do so by law or if in our good faith judgment, such action is reasonably necessary to comply with legal process, to respond to any claims, or to protect the rights or safety of Nestlé, its customers and the public. 
    • Sale or Transfer of Business or Assets: We may sell or purchase assets during the normal course of our business. If another entity acquires us or any of our assets, information we have collected about you may be transferred to such entity. In addition, if any bankruptcy or reorganization proceeding is brought by or against us, such information may be considered an asset of ours and may be sold or transferred to third parties.
    • Aggregate or De-identified Information: We may share aggregated or de-identified information with third parties, to use on our behalf or for their own marketing or analytics uses.



If you send a business contact or acquaintance an e-mail or a downloadable application from the site referring the acquaintance to this site, the "referral" information you provide is used on a one-time basis to facilitate this communication and is not further retained by Nestlé Professional.


Information Security, Opting-Out, Changing and Accessing Information


Your personally information is kept secure. Only authorized Nestlé Professional employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All e-mails and newsletters from this site allow you to opt out of further mailings. If you want to access information previously collected or have any questions about this policy or our practices, please Contact Us..


Data Protection and Retention


We use reasonable and appropriate security measures as required by applicable law. The transmission of information via the Internet is, unfortunately, not completely secure and we cannot guarantee the security of the data during transmission through our websites/apps. It is important that you also play a role in keeping your personal information safe and secure. When signing up for an online account, please be sure to choose an account password that would be difficult for others to guess and never reveal your password to anyone else. You are responsible for keeping this password confidential and for use of your account. If you use a shared or public computer, never choose to have your login ID/email address or password remembered, and make sure to log out of your account every time you leave the computer. We keep personal information as long as it is necessary or relevant for the practices described in this privacy policy, unless otherwise required by law.


Third-Party Content and Links


Third-Party Social Networks: We collect and use your information when you interact with third-party social networking features, such as "Like" functions, to serve you with advertisements and engage with you on third-party social networks. You can learn more about how these features work, the information that we obtain about you, and how to opt out by reviewing the privacy notices of the relevant third-party social networks.

Other Third-Party Websites and Services: We may link to third-party websites or apps, including social media platforms. Our websites or apps may also include third-party content that collects information. This includes information collected by cookies, pixels, web beacons, or other tracking tools. We do not control and are not responsible for these third parties or their tracking tools. This policy does not apply to the privacy practices of these third-party websites or apps. Please read the privacy policies of other websites and apps carefully.

Your California Privacy Rights


If you are a California resident, you may have the right to request and receive certain information about our disclosure of your personal information to third parties for their own marketing use, and your choices with respect to such disclosures. To request this information please Contact Us.. Please mark your inquiries “California Privacy Rights Request.”

Changes to This Privacy Policy


If we change the way we handle your personal information, we will update this privacy policy. We reserve the right to make changes to our practices and this privacy policy at any time, so please check back frequently to see any updates or changes.



Nestlé Professional has no intention of collecting personal information from children under 13 at this site.